What happens on the day?

You can board your river cruise at either the King’s Staith Landing or Lendal Bridge Landing point. Relax and take your seats and enjoy the river views as you make your leisurely way up and downstream.

Your local skipper will provide an informative and entertaining commentary throughout. 

Participant guidelines

• Under 18s must be accompanied by a full paying adult
• Any disabilities must be disclosed at the time of booking.  All passengers must be physically able to walk on to the boats with an able bodied helper and unfortunately no electronic wheelchairs are permitted
• Two of the boats are wheelchair accessible; River Palace and River Duchess. River Duchess also has a wheelchair accessible toilet. However, the only wheelchair access is at at the King’s Staith Landing
• The experience content, equipment used and restrictions may vary

Availability

Your voucher is valid until the date printed on it, kindly note the experience must be booked and taken before the expiry date. Vouchers cannot be extended.

The river cruise is available seven days a week between April and November (except weekends in July and August). Other exclusions may apply. Excluded dates include UK Mother's day, Good Friday to Easter Monday, UK Father's day and Bank Holiday Mondays.

Please check closer to the time of traveling that there are no changes to the schedule as services may change at short notice due to the current circumstances.

Please note: All bookings are subject to availability and operational changes. There is a set allocation for voucher holders on each date and it is not always possible to fulfil specific date requests. 

Please allow 45 minutes to 1 hour to enjoy the cruise.

What about insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

Please ensure you are familiar with the terms and conditions of the experience.

How it works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.