What happens on the day?

Your pre-booked leisure cruise will depart promptly at its scheduled time, so make sure you arrive at least 10 minutes early.

You’ll step aboard either The Mark Twain or The Lady Diana for a 2 hour cruise along the historic River Dee. Enjoy an informative commentary as you drift past some of Chester’s most beautiful sights. A tranquil stretch of the river, you’ll have the opportunity to soak up the lovely scenery, flora and fauna along the banks as you pass through the likes of Eaton Estate and under the ornate Iron Bridge.

Participant guidelines

• Vouchers are valid for two adults and up to three children
• Adults are deemed to be over 16
• Children are deemed to be aged 5 to 15
• Under 5s sail free of charge but there is a maximum of two per adult
• All children must be accompanied by an adult at all times
• The boat has disabled access but please discuss your needs when making your booking
• The experience content, equipment used and restrictions may vary 

Availability

Your voucher is valid for 12 months from the issue date.

The experience is available February to December. Exclusions may apply.
Daily every half-hour 30 March to 3 November 2019 – 11.00 to 17.00 (last sailing 16.00 from 27 October)
Daily on the hour 4 November to 22 December 2019 (plus Boxing Day + New Years Day) – 11.00 to 16.00
Daily every hour 15 February to 29 March – 11.00 to 16.00
Daily every half-hour 30 March to 1 November – 11.00 to 17.00 (last sailing 16.00 from 24 October)
Daily on the hour 2 November – 20 December (plus Boxing Day + New Years Day)

We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.

Please allow 2 hours 15 minutes for the full experience (includes waiting time - you are asked to arrive at least 10 minutes before your booked time).

What about insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

A cancellation indemnity, subject to terms, is included with every voucher.

How it works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.