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Review by susn and howard

1 out of 5 stars
"a birthday"

The Virgin menu has little available without a significant supplement
Portions of the set menu were very small

07 December 2018

Review by Sharyn

1 out of 5 stars
"Service was disappointing"

I purchased this voucher for my partner as part of his Christmas gift, and was a bit disappointed. I booked our table three months in advance, which was confirmed and also booked a hotel and other events around this to make a great London trip. I had an email three days before saying they had to cancel our table, which I thought was disgaceful. I resolved this after speaking with managers and we were lucky enough to still go. We were placed in an awkward table by the door which we weren't exactly happy with.

The starters came out immediately and were very average. But the mains were delicious. (Please note, it's only the meat that is included and you pay extra for potatoes, veg or fries. The steak only comes with half a tomato for example). I couldn't fault the mains at all. They asked if we wanted water for our table, which was £4, but there is the option of asking for tap water which we wish we had done. The cocktails were small and felt them to be a little flavourless and not to our taste. They also add 12.5% service charge, but you can ask them to remove this from your bill and pay your own tip.

The evening for us was spoiled by the service before we got there, but the food was very nice.

25 February 2013