Showing 3 star reviews. Show all reviews

Review by Kim

3 out of 5 stars
"Kew gardens"

The day went off without a hitch. Having someone in a wheelchair made it not as straightforward and really I needed to go first to assess the best route.


02 September 2019
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Review by Salma

3 out of 5 stars
"Defo not afternoon tea"

Kew Gardens was beautiful! Shame the same couldn’t be said for afternoon tea! Was very disappointing!


04 July 2019
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Review by John Brandish

3 out of 5 stars
"Gardens stunning catering poor"

Given that Kew is undoubtedly a world class venue of its type much more effort needs to be made in the catering arrangements.
A request for a glass and ice to accompany a soft drink was met with the response that no ice was available and the glass provided was a small wine glass.
Trays in self service areas were clearly not being washed between users. Scones jam and cream were not initially available for cream teas and staff on the tills were not familiar with the last minute voucher system.


17 September 2018
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Review by Donna

3 out of 5 stars
"Kew garden, orangery cream tea."

Had this as a gift, Kew gardens are always a good day out. The Orangery was great to sit in and have a cream tea. However, we did have a sandwich and a packet of crisps which cost £6.00 very expensive. This is the same for most of the items in the shop and the catering facilities all very expensive.


13 August 2018
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Review by Sue

3 out of 5 stars
"A good day out"

Fantastic garden. Disappointing that more than 2 attractions were closed. Cream tea was difficult to find being in amongst general self service cafe. Also not easy to understand what was included. It did not feel like a luxurious treat.


12 December 2017
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Review by Mrs H

3 out of 5 stars
"Nice day but Afternoon Tea it was not!"

I bought a gift voucher for Entrance to Kew Gardens and 'Afternoon Tea' for myself and my husband. The Gardens were lovely but the Afternoon Tea was actually a self service hot drink from a vending machine and a slice of cake from the side board in a functional canteen of sorts. Cake was nice but not a real Afternoon Tea experience so I feel a bit cheated. On the plus side it was easy to redeem the voucher and no advance booking was required.


09 October 2017
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