Review by John Brandish
Given that Kew is undoubtedly a world class venue of its type much more effort needs to be made in the catering arrangements.
A request for a glass and ice to accompany a soft drink was met with the response that no ice was available and the glass provided was a small wine glass.
Trays in self service areas were clearly not being washed between users. Scones jam and cream were not initially available for cream teas and staff on the tills were not familiar with the last minute voucher system.
17 September 2018