- Under 18s must be accompanied by an adult
- Some boats are wheelchair accessible. Please call the supplier to discuss which departures are best for you. All passengers must be physically able to walk on to the boats with an able bodied helper and unfortunately no electronic wheelchairs are permitted
- The experience content, equipment used and restrictions may vary
Your voucher is valid for nine months from the date of issue, kindly note that you must have booked and taken your experience before the expiry date.
The experience is available Monday to Saturday, all year round, between 12.00 and 19.00 (limited availability on Saturdays)
Please note: exclusion dates including Christmas Eve, Christmas Day and Boxing Day.
Thames Sightseeing Cruise
You can use your voucher any day of the week excluding 25 December, subject to availability. Some restrictions may apply during special occasions and major events. City Cruises services operate approximately every 30 minutes between 09.30 and 18.00 (depending on the departure pier and the season). Please remember to check the times of the return boats and the last boats of the day.
Cruises commence at 09.30 and finish at approximately 18.00 (depending on the season).
It is recommended that you book your cream tea at least four weeks in advance to ensure that dates are available. Please note that during the summer months you may need to book Saturdays up to 15 weeks in advance. All bookings are subject to availability.
Your river cruise does not require pre-booking.
Your cream tea will last approximately 2 hours, but please allow extra time for your visit.
What about insurance?
The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.
A cancellation indemnity, subject to terms, is included with every voucher.
How it works
All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.
Packaging and Delivery
Please see the following page for information on our packaging and delivery.
All images shown are for illustration purpose only, actual product may vary from images shown.