What happens on the day?

On arrival at Westminster Pier 15 minutes before your pre-booked cruise is due to set off, you’ll step aboard your boat for the day before starting your 3 to 4 hour cruise along the River Thames. There’s commentary throughout so you won’t miss a thing, all the way to your final destination Hampton Court Palace.

On arrival at Hampton Court Palace your voucher will need to be exchanged for an entrance pass. You’ll be able to roam freely until the Palace closes, so feel free to take it all in before making your way home from there.

Participant guidelines

• Minimum age: 17
• The experience content, equipment used and restrictions may vary

Availability

Available seven days a week.
Please note that Hampton Court Palace will be closed from 24 to 26 December. Further date restrictions may apply. Magic Garden is closed 11 September 2017, Cumberland Art gallery will be closed w/c 18 September 2017, Tudor Kitchens will have limited access 2 October 2017 to 2 April and will be closed 3 April to 4 May 2018, Mantegna Gallery will be closed 30 October 2017 to 30 March 2018.
The river cruise depends on the tides and the time table has to be changed accordingly; there are some days when the cruise cannot operate.

Cruise times are as follows:
Westminster to Hampton Court - 11.00 and 12.00 (there is an additional boat at 10.30 on weekends and during Summer Holidays)

Please note a full service operates until September. In October one boat operates daily and then the season ends until one week before Easter. 

We recommend you book at least four weeks in advance to ensure that dates are available. This is only a guideline and we advise you to book as early as possible to ensure that dates are available before the expiry date listed on your voucher.  All bookings are subject to availability. Your cruise must be pre-booked as the boats do get booked up and if there is no availability on the day and a booking has not been made you can and will be turned away. 

Please allow a full day for this experience. Your River Cruise lasts approximately 3 to 4 hours and you are free to spend all day at Hampton Court during the opening times.

What about insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

A cancellation indemnity, subject to terms, is included with every voucher.

How it works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.