What happens on the day?

On arrival at the British Music Experience in Liverpool’s Cunard Building, you’ll check in at reception to pick up your audio guide before heading through the numerous galleries that make up the experience.

You can take as long as you like wandering through the exhibitions and interactive bits, just remember the experience closes eventually!

Participant guidelines

• Under 18s must be accompanied by a paying adult
• The circulation space within the building is fully accessible for wheelchairs. The BME have a number of wheelchairs which can be reserved on request
• The BME is designed to be a multi -sensory exhibition and is a self-guided experience however audio guides are available, with printed versions of the audio guide available on request. These can be sent out via email or by post, if requested. Hearing Dogs are welcome
• An audio-described audio guide is provided free of charge to visitors who are blind or partially sighted. These guides can be collected at Visitor Services. Guide Dogs are welcome
• The entrance at Pier Head opposite the Ferry Terminal has two sets of stone steps, the first set has eight steps and then a landing area, the next set has six steps and then level access into an entrance porch. The access door into the reception area is to your right hand side. There are then 3 marble steps to the main ticketing and entrance area
• This entrance is on Brunswick Street is wheelchair accessible. On arrival you will see a ramp and on the door is an intercom, please use this and a member of the BME team will come down, welcome you to the building and assist you
• The experience content, equipment used and restrictions may vary 

Availability

This experience is available seven days a week until October 2018. From 1 October 2018 to 31 March 2019, the availability is Wednesday to Sunday. All bookings are subject to availability.  

Last entry is 90 minutes before closing. The opening hours are 10.00 to 17.00.

Please note: The British Music Experience will be closed all day on Friday 3 May, Saturday 6 and Sunday 7 July and Thursday 5 September 2019. They will also be closing early on Friday 1 February 2019, with last entry at 14.30.

Please allow at least 1 hour 30 minutes to enjoy the tour.

What about insurance?

The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.

A cancellation indemnity, subject to terms, is included with every voucher.

How it works

All you have to do is pay for the experience you wish to purchase and we’ll send a voucher and booking information to you or directly to the recipient, then you just need to check the info and book your experience.